How to make a claim?
To make a claim under your home insurance policy, please contact your insurance company directly on the appropriate number listed below.
|Insurer||Claim Line||24 Hours||Domestic Emergency Helpline1|
|Allianz Insurance plc||08450 731114||Yes||08450 731114|
|Axa||0870 5561161||Yes||0870 9023812|
|Brit||0800 5876713||Yes||0800 5876713|
|Congregational & General||01274 700700||No2||07071 880946|
|Fortis||08701 222021||Yes||08709 085200|
|Prestige||08450 777 666||Yes||08450 777 666|
|Towergate||01202 634184||No4||0800 0320132|
- The Domestic Emergency Helpline is a free service for policyholders to put you in touch with a reliable local tradesman. It does not cover the cost of the work - please refer to our Home Emergency Service for this type of cover.
- Congregational and General opening hours are 9am-5pm Mon-Fri, out of these hours please phone 07071 880946.
- Towergate opening hours are 9am-5:30pm Mon-Fri, out of these hours please phone 0800 0320132.
|Provider||Claim Line||24 Hours|
|HomeCALL Legal Protection||0800 681 1893||Yes|
|Home Emergency Service||0870 607 6502||Yes|
Please consult the relevant home insurance policy documents for full details.
Please note Other than for emergencies, you should refrain from purchasing replacements or authorising repairs without prior approval. In the event of an emergency you may wish to contact the relevant emergency helpline for advice.